Introduction

At SunriseHarborWorks, we respect your privacy and are committed to protecting your personal data. This privacy policy explains how we handle information when you visit our website, enroll in our portrait drawing courses, or interact with our educational services.

This policy applies to all users of our website and educational programs, whether you're browsing our course offerings or actively participating in our learning community. We believe transparency about our data practices helps build the trust necessary for effective online education.

Information We Collect

We collect several types of information to provide and improve our educational services:

Most information is collected directly from you during registration or course participation. Some technical data is gathered automatically to ensure our platform works properly and remains secure.

How We Use Your Information

Your personal data serves specific educational and administrative purposes:

We never sell your personal information to third parties. Any data sharing occurs only as necessary to deliver our educational services or as required by Indian law.

Data Sharing and Third Parties

We work with carefully selected service providers to deliver our courses effectively. These relationships involve limited data sharing under strict agreements:

All third-party services are bound by data protection agreements. We regularly review these partnerships to ensure your information remains secure and is used only for agreed educational purposes.

Your Privacy Rights

Under Indian data protection laws and our commitment to transparency, you have several important rights regarding your personal information:

To exercise these rights, contact us using the information below. We'll respond within 30 days and guide you through the process. Some requests may take longer if they require extensive data retrieval or verification.

Data Security Measures

Protecting your information is essential for maintaining trust in online education. We implement multiple layers of security:

While we implement strong security measures, no online system is completely immune to threats. We encourage students to use strong passwords and keep their account information secure.

Data Retention Periods

We keep your information for different periods based on educational and legal requirements:

After these periods expire, we securely delete or anonymize the data. You can request earlier deletion of non-essential information by contacting us directly.

Cookies and Website Analytics

Our website uses cookies and similar technologies to improve your browsing experience and help us understand how students interact with our platform.

Most web browsers allow you to control cookie settings, though disabling certain cookies may affect your ability to access course materials or maintain your learning progress. We don't use cookies for advertising or tracking outside our educational platform.

International Data Transfers

SunriseHarborWorks primarily operates within India, and most student data is stored on servers located in India. However, some of our educational technology partners may process data internationally.

When data crosses borders, we ensure appropriate safeguards are in place through contractual agreements that require the same level of protection you would receive under Indian privacy laws. These arrangements include data processing agreements and, where necessary, standard contractual clauses approved by relevant authorities.

Students are informed if their data will be processed outside India, and we provide options to limit international transfers where possible while maintaining course functionality.

Children's Privacy

Our portrait drawing courses are designed for learners aged 16 and older. We don't knowingly collect personal information from children under 16 without verified parental consent.

If you're under 18, we recommend discussing your enrollment with a parent or guardian. For students under 18 who enroll with parental consent, we apply additional privacy protections and may require parental involvement in certain communications.

If we discover we've inadvertently collected information from a child under 16 without proper consent, we'll delete that information promptly and take steps to prevent future unauthorized data collection.

Policy Updates

This privacy policy may be updated periodically to reflect changes in our educational services, legal requirements, or data handling practices. Significant changes will be communicated to enrolled students via email at least 30 days before taking effect.

Minor updates for clarity or legal compliance may be made without advance notice. We recommend reviewing this policy occasionally to stay informed about how your information is protected.

Continued use of our services after policy updates indicates acceptance of the revised terms. If you disagree with policy changes, you may request account closure and data deletion within 60 days of the update.